Thursday, December 1, 2011

Human Dynamics


Key 

Skill Class Type (sub-type of the Skill Class Name 

Demonstrates activities in the skill class.

 Skill Class Name

 Skill Class Type Sub-class

Foundation1 Awareness 
Associate2 Basic Information Demonstration

3 Individualized Knowledge
         4 Practice
Professional5 Delivery

6 Connectivity of Ideas

7 Enterprise Level Leadership 
Master                     8 Industry Mentorship

9 Research

10 Industry Leadership






Serial ID

 Architecture Class Name

Architecture Class Description

 Self Assessment Score

1.Introduction to Human DynamicsThis course overviews important concepts of human and organizational psychology, associated leadership and management skills, fundamental communications in a technical context, and their relevance to the architect.  8
2. Managing the CultureThis course provides an understanding of the impact of human culture upon organizations and basic culture recognition and management techniques. Course content addresses the  organizational politics unique to the architect's context, the role of culture change agent, and reviews primary culture change techniques and strategies.  7
3.Customer Relations This course overviews the  psychological dynamics of customer management, and discusses business imperatives, modern techniques and tools for customer relationship management, industry engagement, contractual agreements, transparency and accountability, and related issues. The student will be expected to demonstrate competence in managing high-risk scenarios.  10
4.Leadership and ManagementThis course enables the student to differentiate between leadership, management, and administration. It enables the understanding of  how to assess one's personal leadership skills and evaluate the leadership attributes of others.  It enables the student in the forming of a personal leadership growth plan. The student will be able to discuss the unique challenges of leading and managing in a technical environment,  understand basic management theory, techniques, and tools ,and be able to apply them within the context of the lifecycle of IT products and services. 10
5.Peer InteractionThis course details the psychology of interpersonal human interactions and their importance in the context of IT products and services design and delivery.  9
6.Collaboration and NegotiationThis course provides an overview of basic communications theory and the specific collaboration and negotiation skills essential to effective functioning as an architect. The student will understand the psychology of human collaboration, networking, as well as strategies and methods for working together and reaching agreement.9
7.Presentation SkillsThis course provides the student with fundamental techniques to improve their presentation skills. The focus is on presentations made to key stakeholders clearly identifying technology strategy decisions and opportunities. 9
8.Writing Skills Understand and demonstrate competence in writing skills necessary to function as an architect and to enhance the growth potential of one’s career. Techniques and methods for book writing, informal composition, memos and e-mail, note taking and technical documentation will be detailed. 8

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