Human Dynamics

Key	Skill Class Type (sub-type of the Skill Class Name  Demonstrates activities in the skill class.
Skill Class Name	Skill Class Type Sub-class
Foundation	1 Awareness
Associate	2 Basic Information Demonstration
	3 Individualized Knowledge
	4 Practice
Professional	5 Delivery
	6 Connectivity of Ideas
	7 Enterprise Level Leadership
Master	8 Industry Mentorship
	9 Research
	10 Industry Leadership

Serial ID	Architecture Class Name	Architecture Class Description	Self Assessment Score
1.	Introduction to Human Dynamics	This course overviews important concepts of human and organizational psychology, associated leadership and management skills, fundamental communications in a technical context, and their relevance to the architect.	8
2.	Managing the Culture	This course provides an understanding of the impact of human culture upon organizations and basic culture recognition and management techniques. Course content addresses the  organizational politics unique to the architect's context, the role of culture change agent, and reviews primary culture change techniques and strategies.	7
3.	Customer Relations	This course overviews the  psychological dynamics of customer management, and discusses business imperatives, modern techniques and tools for customer relationship management, industry engagement, contractual agreements, transparency and accountability, and related issues. The student will be expected to demonstrate competence in managing high-risk scenarios.	10
4.	Leadership and Management	This course enables the student to differentiate between leadership, management, and administration. It enables the understanding of  how to assess one's personal leadership skills and evaluate the leadership attributes of others.  It enables the student in the forming of a personal leadership growth plan. The student will be able to discuss the unique challenges of leading and managing in a technical environment,  understand basic management theory, techniques, and tools ,and be able to apply them within the context of the lifecycle of IT products and services.	10
5.	Peer Interaction	This course details the psychology of interpersonal human interactions and their importance in the context of IT products and services design and delivery.	9
6.	Collaboration and Negotiation	This course provides an overview of basic communications theory and the specific collaboration and negotiation skills essential to effective functioning as an architect. The student will understand the psychology of human collaboration, networking, as well as strategies and methods for working together and reaching agreement.	9
7.	Presentation Skills	This course provides the student with fundamental techniques to improve their presentation skills. The focus is on presentations made to key stakeholders clearly identifying technology strategy decisions and opportunities.	9
8.	Writing Skills	Understand and demonstrate competence in writing skills necessary to function as an architect and to enhance the growth potential of one’s career. Techniques and methods for book writing, informal composition, memos and e-mail, note taking and technical documentation will be detailed.	8